FAQS

Answer1: For example: W52IN*L84IN, W52 stands for width(is the horizontal measurement), L48 stands for hight(is this the vertical measurement).

Answer2: All curtains size listed above is for 1 panel,Explanation, no matter whether you buy a 1-panel or 2-panels, our size refers to the size of 1-panel, that is: if you buy a 2-panels, you will get 2-panels W52IN*L84IN curtains instead of 2-panels That adds up to only 52 wide curtains.

Answer3: You can check out our measurement guide, which explains how different curtains hang in different ways, and there will be different fullness instructions. You can choose the width and height of the curtains according to the effect you want to achieve, generally on our product page There will be an overlay width that we recommend.Measuring Guide

 Answer4: Our standard express delivery is generally 5-7 working days, and sometimes the processing time will increase due to the surge of orders. For details, you can check here:Shipping & Delivery Policy

Answer5: In principle, we can help you cancel the order and modify the order information within 24 hours after placing the order. You can contact us for help during this time. For details, please refer to here:Return & Refund Policy

Tel: +1(469)277-6821
Email: service@kgorge.com

Because we have some curtains and straps that are not in the same warehouse, because it may be sent by multiple packages, don't worry at this time, contact us, we will help you check the tracking information of multiple packages.

Yes, we provide samples, we currently have three samples to choose from, outdoor curtains, indoor curtains, and velvet curtains, just place an order for a color, and you will get samples of all colors.

Yes, we accept some special customized orders, you can contact our email: service@kgorge.com, send us your specific needs, we will give you a quotation according to your needs, and then complete the payment to get what you want.

It can be delivered, but a correspondingly higher shipping fee will be charged, because our warehouse is in the United States, and the shipping cost is higher when sending from the United States to other countries.

Our product titles are marked with 1 Panel or 2 Panels. If there is no mark in the title, you can check the information in the description. If you are still unsure, please contact us by email or online chat, and we will help you answer.

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