Shipping & Delivery Policy

Kgorge.com only ships to United States, France, Italy, Brazil, United Kingdom, Spain, Germany, Australia, Belgium, Canada, Austria, Singapore, Switzerland, Mexico. We do not ship to other countries. Trusted international carriers to ensure your package arrives to your destination fast and securely.

Shipping Method & cost

 

Country or Region Shipping Time (business days)-Standard Shipping Time (business days)-Express
United States 11-16 9-11
Brazil 15-20 10-15
United Kingdom 7-15 5-7
Belgium, Canada 10-15 7-10
Austria, Singapore, Switzerland 10-15 7-10
Mexico 15-20 10-15
France 8-15 5-10
Italy 10-20 10-15
Spain, Germany, Australia 8-18 5-10
Other countries not for sell not for sell

 

 

*Express Shipping USD $18.99.

*Free Shipping Worldwide over USD $80.00

1.Standard: To U.S. States: 7-12 business days.
   Express: To U.S. States: 5-7 business days.
    ----Affected by Covid-19, there will be some delay on the delivery.

2.You can choose your preferred shipping method on the Order Information page during the checkout process.

3.Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.

Order Successful

After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.

Processing

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

We are happy to announce that now most orders can be shipped out within 48 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on stock availability.

Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.

If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.

Tracking Your Order

For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

Tax And Duties

Please note that all packages are shipped from KGORGE Warehouse. Depending on your country's customs and shipping methods, import taxes may be incurred. Taxes and fees have been paid for our products, and customers do not have to bear them. Of course, you can ask the local customs for more information.

If your order is delayed

Please contact our customer service immediately, we will check the tracking information of the order for you, and make corresponding compensation to make up for your loss.

Contact Us

If any issue during the shipping time or after received the item, please feel free to Contact us, our customer service representatives will offer you a satisfying solution.

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January,February,March,April,May,June,July,August,September,October,November,December
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