Are you looking for a perfect solution to perk up your outdoor areas?
Look no further than our collection of canvas outdoor curtains.
Specifications:
Material: Polyester
Package Included: 1 Pack of 1 Panel curtains
Pattern: Solid
Layer: Single layer
Applicable Scene: Patio, Beach, Corridor, Party, Window, Porch, Pergola, Garden, Gazebo, Pavilion
Details:
ALL WEATHER PROTECTION: Our curtain tops and bottoms is made for all-weather protection 12 Oz Durable Heavy Duty material fabric for maximum protection. 100% UV resistant for any covering need. This fabric protects against rain, snow, sun, and dirt. It Won't crack in cold weather even.
EASY TO CLEAN: Our Outdoor Covers has a unique design so it is extremely easy to clean. You can hose it down with water and let it dry in the sun. Dry up the Curtains in the sun for next use.
Note:
Our product pictures are real and shot by professionals. However, due to differences in computer monitors display, there can be color variations between the actual product and your screen.
Modification & Cancellation
Can I cancel my order?
Orders can only be canceled within 24 hours of placement. Cancellations made after 24 hours will incur a 10%–30% order fee, depending on the costs already incurred.
Can I make changes to order details after placement?
We take pride in our quick response and delivery for order requests. Please carefully measure and place your order. Take advantage of our available resources if necessary, including pre-sale consulations, sample swatches. Placing an order signifies your confirmation of the order details.
If you need to modify product details, please do so within 24 hours of placing the order. Changes requested beyond this timeframe may result in irreversible costs that you'll be responsible for. Modification requests after 2 days of placement will not be accepted.
We do not offer alterations once the products have been shipped.
Return & Refund Policy
Please inspect your order promptly upon receipt. If you find any items to be defective or incorrect, contact us at service@kgorge.com within 7 days of delivery.
To assist with your request, please include your order number and photos/videos of the defective or incorrect item. If a quality issue is confirmed, we will work with you to find a resolution or compensation plan.
Please Note:
*Sizing of Sun Shade Sails:
1. As each sun shade sail is handmade, slight size variations may occur. According to industry standards, a tolerance of 2" (measured when the sail is laid flat on a horizontal surface, without any stretching) is considered acceptable and not a defect.
2. The size of the sun shade sail refers to the actual finished size (±2” tolerance), measured when laid flat and unstretched.
3. Each side is measured along the edge, from the bottom of one D-ring to the bottom of the other D-ring on that same side.
4. Please note this is NOT the distance between anchor points.
5. For proper tensioning, we recommend selecting a sail about 10% smaller than your anchor-to-anchor measurements.
*Product damaged after receipt will not be accepted.
*Items returned without an approved return request will not be accepted.
Can I make a return?
If you have any questions about product details or measurements before order placement, please consult with our customer service via live chat or email at service@kgorge.com. Returns are not accepted unless there is a quality issue or manufacturing defect. This policy applies to both custom-sized and standard-sized products.
Examples of non-returnable items
Change of mind / No longer wants it - please refer to our "Modification & Cancellation" policies above for guidelines.
Misunderstood the image of the product.
Not the color or texture wanted
Wrong size or size differences¹ due to incorrect measurements provided by the customer, or items that do not fit properly but were made accurately.
Ordered the wrong item (fabric, header, color, liner, etc.)/ Ordered wrong number of items by mistake and didn't cancel or modify within 24 hours as required.
Slight color variation between sample booklet and the finished product due to fabric dye lot.
Products are too heavy—please check the product specifications or consult a customer service representative to ensure they meet your usage requirements.
Order comes later than expected.
Clearance / Final sale products.
Warranty
We offer a one-year limited warranty covering manufacturing defects and quality issues. If you encounter such defects during normal use, please contact us with your order details and product photos for assistance.
This warranty does not cover damage caused by scuffs from shipping, improper use, accidents, minor scratches, or gradual wear and damage resulting from prolonged exposure to the elements.
Examples of improper use
Using a curtain rod that is not strong enough to support the weight of the curtains, resulting in bending or deformation.
Installing a shade sail with more than one anchor point on a support pole, causing the pole to bend (we recommend that no more than one anchor point be placed on a structure other than the original building).
Repeat Purchase Discount
As a valued customer, you’ll enjoy exclusive savings on repeat purchases, whether expanding your project or reordering your favorite products. Contact us for details on the offers.
Contact Us
For any requests, questions or concerns, our dedicated customer service team can be reached at:
Email: service@kgorge.com
Tel: +1 480-757-9293 (Mon-Sat 11:00 AM - 7:00 PM EDT)
KEEP BUGS & BIRDS OUT
Besides improve airflow, the finely woven mosquito netting mesh windows and zipper doors together do a great job keeping all types of insects and birds at bay.
WINDPROOF
With rust-free grommets and velcro ties on 4 sides, these panels can be tightly secured on any type of gazebo sides or poles and withstand strong winds.
HIGH QUALITY FINISH
Using high quality metal zippers and least two lines of stichings on each rim, our side panels are extra durable against the test of multiple weather condisions and time.
WEATHER-RESISTANT
Made of high density polyester performance fabric, our gazebo side walls are built to last and provide long-lasting protection from all weather conditions throughout the year.
FADE & UV RESISTANT
With our fade-resistant solution, these gazebo side panels will provide superior protection for your outdoor space from the sun’s UV rays, and preserve their colors for longer.
IMPROVED AIRFLOW
These innovative sidewall panels with mosquito netting mesh windows allow refreshing breezes to pass through and effectively enhance airflow inside the gazebo.
PREVENT EXCESSIVE HEAT
By allowing air to circulate freely, these panels prevent the interior from becoming stiflingly hot, making them a superior choice for summer outdoor events.
